Terms and Conditions
These terms govern your use of UtilitySolutions.online and our utility assistance phone line.
Independent affiliate service. Provider availability and service terms vary by location.
1. Independent Affiliate Status
UtilitySolutions.online is an independently operated utility assistance and affiliate platform. We may receive compensation from participating third-party providers when a customer calls, is connected, or obtains services. See our Affiliate Disclosure.
2. No Government or Utility-Company Affiliation
We are not a government agency, public utility commission, electricity generator, gas supplier, utility company, or official representative of any single utility provider. Nothing on this website should be interpreted as an official communication from your existing electricity or gas company.
3. No Guarantee of Provider Availability
We do not guarantee that a participating provider serves your address, that any specific option is available, or that all providers in your market are represented. Availability varies by state, city, ZIP code, property, and service territory.
4. No Guarantee of Payment Acceptance
We do not process payments. We cannot guarantee that a payment will be accepted, posted, applied to a particular balance, or processed before any due date, disconnection date, or deadline.
5. No Guarantee of Pricing, Rates, Savings, Activation, or Transfer
We make no representation regarding rates, pricing, savings, deposits, fees, activation timelines, or transfer approval. Those matters are decided by the participating provider and, where applicable, by regulated tariffs.
6. Third-Party Provider Responsibility
Account verification, payment processing, billing decisions, service activation, transfer approval, confirmations, and fulfillment are performed by the applicable third-party provider under its own terms, policies, and procedures. Disputes about those matters must be raised directly with that provider.
7. User Responsibility for Accurate Information
You are responsible for providing accurate and complete information, including your service address and the type of assistance you need. Inaccurate information may result in delays or an inability to identify suitable options.
8. Website-Use Limitations
You agree not to misuse this website, interfere with its operation, attempt unauthorized access, scrape content in bulk, or use it for unlawful purposes. This website does not provide emergency services. For a suspected gas leak, leave the area and call 911 or your local gas emergency line.
9. Intellectual Property
The content, layout, text, graphics, and branding of this website are owned by the operator of UtilitySolutions.online or its licensors and may not be copied, reproduced, or redistributed without permission. Any third-party names referenced remain the property of their respective owners.
10. Disclaimer of Warranties
This website and our assistance service are provided on an "as is" and "as available" basis without warranties of any kind, whether express or implied, including implied warranties of merchantability, fitness for a particular purpose, and non-infringement, to the fullest extent permitted by law.
11. Limitation of Liability
To the fullest extent permitted by law, UtilitySolutions.online and its operators are not liable for indirect, incidental, consequential, special, or punitive damages, or for any loss arising from provider decisions, service interruptions, missed deadlines, payment processing outcomes, or reliance on information presented on this website.
12. Changes to These Terms
We may revise these terms at any time. The version posted on this page is the version currently in effect, and continued use of the website constitutes acceptance of it.
13. Contact
Questions about these terms can be directed to 1-888-504-6981.
Need Help With Electricity or Gas Service?
Call for bill payment, new service, or transfer assistance.
Independent affiliate service. Not a government agency or utility supplier.