How Utility Solutions Helps You Get Utility Assistance
One phone call, a quick review of your location and needs, and a connection to a participating third-party provider where one is available.
Independent affiliate service. Provider availability and service terms vary by location.
The Complete Customer Journey
- 1
You call Utility Solutions
Dial 1-888-504-6981. You reach an independent utility assistance line — not your existing electricity or gas company.
- 2
You explain the assistance you need
Bill payment help, new service at a new home, a transfer to another address, or general electricity and gas questions.
- 3
Location and basic service needs are identified
A representative confirms your service address and the type of utility service involved, because availability differs by state, city, ZIP code, and service territory.
- 4
Available participating provider options are reviewed
We review participating third-party providers that may serve your address. We do not present every provider in the market — only participating options.
- 5
You are connected to the appropriate provider
Where a participating option is available, you are connected to that third-party provider so you can continue directly with them.
- 6
The provider handles verification, payment, setup, or transfer
Account verification, payment processing, deposits, activation, and transfer approval are performed by the provider under its own terms and security procedures.
- 7
The provider supplies any final confirmation
Confirmation numbers, receipts, start dates, and account documentation come from the provider — not from Utility Solutions.
Utility Solutions vs. the Provider
What Utility Solutions does
- Answers your call and listens to your request
- Confirms your service location and the type of assistance
- Reviews participating third-party provider options
- Connects you to the appropriate provider where available
What the provider does
- Verifies your identity and account details
- Processes any payment under its own policies
- Sets rates, fees, deposits, and service terms
- Activates, transfers, or stops service and issues confirmation
Utility Solutions is not a government agency, electricity company, gas supplier, or official representative of any single utility provider. We may receive compensation from participating third-party providers.
Ready to Get Started?
Call now for bill payment, new service, transfer, electricity, or natural gas assistance.
Independent affiliate service. Not a government agency or utility supplier.